INTRODUCTION AND OVERVIEW OF THE LION AND THE FISH
This policy applies to all the ‘THE LION AND THE FISH’ platforms (the “Site” or “Mobile Application” or “App” or “Us” or “We” or “Social Media Platforms”), which are operated and owned by BOX FOR HOPE PRIVATE LTD, marketed and/or managed by BOX FOR HOPE PRIVATE LTD. Our company policy is to comply with general laws for protecting user information and bank details shared to avail of our services. This regulates the processing of information relating to you and grants you various rights in respect of your personal data.
PRIVACY POLICY
This privacy policy is intended for all users of ThelionandThefish.com. Our company is dedicated to respecting and protecting the privacy of our Users. All information user provides, such as phone number, home address, current location, e-mail addresses, or any additional personal information found on the site, will be used solely to support the User’s relationship with ThelionandThefish. We designed it to operate efficiently while keeping user privacy in mind. This privacy policy outlines the types of personal information that ThelionandThefish gathers from its users and takes a step to safeguard it. In order to provide a personalized browsing experience, ThelionandThefish may collect information from you, Which may include technical or other related information from the device used to access ThelionandThefish platforms including without limitation to your current location. By registering or using or visiting the ThelionandThefish platforms, you explicitly accept, without limitation or qualification, the collection, use, and transfer of the personal information provided by you in the manner described in the Terms & Conditions and Privacy Policy. Kindly read the Terms & Conditions and the Privacy Policy carefully as it affects your rights and liabilities under law. If you do not accept the Terms & Conditions and this Privacy Policy, PLEASE DO NOT USE THELIONANDTHEFISH SERVICES.
ThelionandThefish reserves the right to take any rightful legal action against the customer if any fraudulent activity is identified such as multiple usage & abuse of coupon codes, wrong claims for orders, etc.
USER’S CONSENT
By using or visiting the ThelionandThefish platforms, you expressly consent to the Terms and Conditions and our Privacy Policy and to ThelionandThefish processing of Personal Information for the purposes given under the Terms & Conditions and this Privacy Policy, subject to the local laws, in the following ways such as;
To create a personalized account containing your contact information, email-id, address, bank details, etc. based on the information you provide or import from other sites or applications, or any information provided by third parties;
To contact you about my Website updates, and informational and service-related communications, including important security updates to inform you of other services available from ThelionandThefish or its affiliates, if any. (“Affiliates” means entities that control or are controlled or are under common control with ThelionandThefish); to enable you to provide feedback, and contact ThelionandThefish customer service in case of any problem with the services or emergency;
To conduct surveys, make promotions, advertise, and provide the results thereof such as success stories, etc. to provide information about you and your experience to further promote our websites, etc.
To help your friends, contacts, and potential customers find your profile and connect with you.
To allow you to share your experience and information with your connections;
To give search engines access to public information; to detect, investigate and prevent activities that may violate our policies and are illegal, to provide certain information that enables users to network, and post information on social media such as Facebook, Twitter, Instagram, etc. to generate internal reports about the use of our platforms and many more related uses.
ThelionandThefish uses the information provided by you to create its own database and networking and may enable third parties to see your personal information for marketing.
You acknowledge that by providing your personal information, you have consented to your information being used as described here. We shall take measures to safeguard your information from unauthorized access or inappropriate use by third parties. However, ThelionandThefish has no control over third parties websites and is not responsible for any sort of misuse or any other liability. You acknowledge that by linking with third-party websites, you are aware of the potential misuse and risk involved.
SECURITY
You are responsible for ensuring that your login credentials (your username and password) are kept confidential.
In order to provide security measures, we have implemented technical and organizational measures specially designed to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. However, due to the inherent open nature of the internet and wireless communications, we do not provide a guarantee that your personal information will be completely free from unauthorized access by third parties because the transferring of money over through ThelionandThefish platforms is not within our exclusive control.
The use of ThelionandThefish services implies the user’s acknowledgment and assumption of this risk involved. ThelionandThefish has made all reasonable efforts to put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect.
We seek to ensure compliance with the requirements of the information technology Act,2000 as amended, and the rules made there to ensure the protection and preservation of your privacy. However, it is your responsibility to not provide any sensitive data that you would not want to make public. You should be aware that your account may be monitored by the customers and service providers across the websites.
CHANGES TO THIS PRIVACY POLICY:
ThelionandThefish, reserves the right, at its discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. However, if at any time in the future ThelionandThefish plans to use personal information or location-based data in a way that materially differs from this Privacy Policy, such as sharing such information with more third parties, ThelionandThefish, will post such changes here and provide Users the opportunity to opt-out of such differing uses. Users, continuing to use our services, following the posting of any changes to this Privacy Policy means the User’s acceptance of such changes.
INFORMATION WE COLLECT AND DATA RETENTION:
We commit to respecting your online privacy and data. We further recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. The Personal Information is used for such purposes as mentioned in this privacy policy. ThelionandThefish shall collect from its User Private Information and Publicly Available information.
Private Information: User full name, age, mobile number, permanent address, current location, e-mail address, bank details, or any other information required for registering and creating an account and thereafter availing ThelionandThefish’s services. We may share your Private Information only as described in this Privacy Policy and related documents.
Publicly-Available Information: The information made available to the public shall include:
Name (as registered).
Contact Information including email address, phone number, and residential address.
ThelionandThefish does not solicit any information provided by the User; however, if the information is required by any Central/State Authority for whatsoever purpose, the information shall be shared by ThelionandThefish, without seeking User’s prior permission.
ThelionandThefish may send User service-related emails (e.g., account verification, changes/ updates to features of the Service, and technical and security notices).
We collect the following general types of information about you when you visit our Website: personal information, demographic information, behavioral information, and indirect information. In each case, however, it is indicated on the website whether any personal or demographic information must be provided to use the requested services or not. Demographic information is information that is not unique to you in the sense that it refers to selected population characteristics, such as your ZIP code or postal code, age, preferences, gender, race or ethnicity, occupation, etc.
We also collect behavioral information regarding how you use our Website, the areas of our site that you visit, what services you access, geolocation, browser and operating system type, domain names, access times and referring Web Site addresses, etc. This information is necessary for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services.
We collect indirect information about the User when you use certain third-party services on our Web Site and the collection of such information is considered necessary for that purpose.
We collect financial information such as Bank Account details Credit Card /Debit Card details or other payment-related details; solely for the purpose of making payment to the service providers for the services availed by you.
We do not collect sensitive personal information like physical and mental or other health conditions or medical records and history; Biometric information such as fingerprints, voice & facial patterns, and DNA any other sensitive information which is confidential or sensitive by its nature.
We do not store information of users like the password of your email account or bank details. The password of your ThelionandThefish account automatically gets saved in the ThelionandThefish server when you create an account or register with ThelionandThefish.
If you, choose to log in with Facebook/ Google or similar sites, we import the information that you choose to share with us by installing the application or logging into that platform or Web Site, and we make it part of your account. Because ThelionandThefish allows you to share your information we make certain information about you publicly available by default. Such information may, for example, be accessed by everyone on the Internet, including users without accounts, and may appear in public search engine search results.
We may personalize the advertisement shown on our websites. In order to provide this personalization, in addition to information we collect about you on our sites, we acquire information (including personal, demographic, behavioral, and indirect information) about the User from third parties who provide it to us.
We may also ask for your feedback after the services you avail in an effort to deliver the best possible experience in the future. We might communicate with you regularly with tips, advice, and survey information on using the Website to improve our services. However, we provide you with the opportunity to opt out of these types of communications. If you choose to receive these types of communications at the time of registration, but later decide to refrain from receiving these communications, you may simply log into your account and edit your account by changing the option to ‘Unsubscribe’.
We retain your personal information to further provide you with better services. If you wish to delete or close your account, please contact us at support@thelionandthefish.com. An email will be sent to you to confirm that your personal information and bank details have been deleted. A repository copy of an email will be retained only for as long as ThelionandThefish reasonably considers necessary for its audit and record purposes. ThelionandThefish shall also retain logs, and demographic, indirect, and statistical information that may relate to you but do not identify you personally. If your personal information was previously accessed by others using our Sites, we are not able to delete the information or copies thereof from their systems.
If you do not want your information to be processed as described by this policy, you may revoke your consent to our Privacy Policy. If you wish to do so, please contact us. However, please note that if you do withdraw your consent, you may not be able to use the relevant services and your account will be deleted.
ThelionandThefish holds the discretionary right to delete the data after the period of 60 days from the date of deletion of your account. Thereafter, ThelionandThefish may either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations.
NON-PERSONAL INFORMATION THAT THE LION AND THE FISH COLLECTS:
ThelionandThefish, automatically collects non-personal information from the User for the ThelionandThefish Services, such as IP host address, device-specific identifiers, computer or smartphone configurations, number of times the page has been viewed, and usage habits of the ThelionandThefish user or any similar data. It may be possible at times that while collecting non-personal information through automatic means, ThelionandThefish may unintentionally collect or receive personal information that is mixed in with non-personal information. While ThelionandThefish will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If ThelionandThefish does inadvertently collect personal information, we will not intentionally use such personal information for any purpose. ThelionandThefish shall not be responsible for the same if the information is collected unintentionally in such a scenario. ThelionandThefish may also aggregate demographic information collected from the Users (such as the number of users in a particular State) in a manner that does not identify any one individual.
INFORMATION AND DATA USED:
Any of the information we collect from you may be used in one of the following ways but not restricted to:
To Improve Our Website and Foster Positive User Experience. We continually strive to improve our Website offerings based on the information and feedback we receive from you.
To Improve Services and Respond to Queries Raised. Your information helps us to more effectively respond to users’ service requests and support needs. The email address you provide may be used further to send you information and updates pertaining to your account or requests, in addition to receiving occasional ThelionandThefish news, updates, related product or service information, etc.
Legal Purposes: We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with the legal process. We may also share your information to investigate and address threats or potential threats for the safety of the public or any person, to investigate and address violations of this Privacy Policy or the Terms of Service, or to investigate and address violations of the rights of third parties and/or to protect the rights, property, and safety of ThelionandThefish users, employees, or public. This may involve the sharing of your information with Law enforcement, Government Agencies, Courts, and/or other organizations on account of legal requests such as summons, court orders, or Government demand to comply with the Law.
Others: If we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of ThelionandThefish, its Users, or any other person for that matter. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
INFORMATION SHARING AND THIRD-PARTY DISCLOSURES:
ThelionandThefish uses the information we gather on the Web Site, whether personal, demographic, collective, or technical, for the purposes of operating and improving the Web Site, fostering a positive user experience, and delivering the products and services that we offer.
If you have provided consent to do so, we may also use the information gathered to inform you of other services available or our affiliated companies or to contact you for receiving feedback regarding current services or potential services that may be offered. We may also provide additional communications and information on new services which may be of interest to you. The nature and frequency of these messages will vary depending on the information we have about you. However, you may choose to refrain from receiving the same while opting out at the time of registration or maybe later as and when you decide to do so.
Although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. It may be shared with third parties as and when required. As a user of the platforms, understand and agree that you assume all responsibility and risk for your use of the platforms, the internet generally, and the documents you post or access and for your conduct on and off the Websites.
We may share your information with third parties who help us in the delivery of our services to you. We disclose information to companies and individuals we employ to perform functions on our behalf.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, and violations of ThelionandThefish / Box For Hope Pvt Ltd. Terms of Use, or as otherwise required by law.
We transfer information about you if Box For Hope Pvt Ltd./ ThelionandThefish is acquired by or merged with another company. In this event, we will notify you before transferring or disclosing your personal information.
ThelionandThefish may or may not provide links to third-party services from within ThelionandThefish Service. ThelionandThefish is not responsible for the privacy practices or the content of these third-party services and such links should not be construed as an endorsement of any such third-party services by us.
ThelionandThefish shall not be responsible for any act of the user or third parties which is contrary to the Terms of Use or Laws. ThelionandThefish shall not be held responsible for the illegal act of the user towards the other.
ACCESS TO PERSONAL INFORMATION:
The User can gain access to the Personal Information you have provided by visiting our Website/Apps. If you need any assistance with respect to Log In, you can send us an email at support@thelionandthefish.com. In order to inquire about the privacy setting of your personal information with us, contact the relevant Officer/Authority at support@thelionandthefish.com ThelionandThefish retains indefinitely all the information we gather about you in an effort to make your repeat use of the Web Site more efficient, practical, and relevant. You can delete your account from ThelionandThefish online database, at any time. This will remove all your personal details and bank account information from us.
OPT-OUT PROCESS:
The User may unsubscribe from ThelionandThefish advertisement/marketing messages. All unsubscribe or opt-out requests should be sent to us at support@thelionandthefish.com and ThelionandThefish will process the User’s request within a reasonable time after receipt. However, ThelionandThefish is not responsible for removing the User’s personal information from the lists of any third party with which the User has shared information at his/her own discretion. The User should contact such third parties directly and if the User does contact us, we assume that you have acknowledged all the risks involved therein.
ThelionandThefish TERMS OF SERVICE:
Use of the ThelionandThefish Service is governed by, and subject to, the Terms of Service. This Privacy Policy is incorporated into such terms.
CONTACT:
For questions or concerns relating to privacy, feel free to contact us at
Address: PLOT NO 29C, 2ND PHASE, PEENYA INDUSTRIAL AREA, BENGALURU-560058
Email Id: support@thelionandthefish.com.
DISCLAIMER:
WE RESERVE THE RIGHT TO CHANGE THE TERMS AND PRIVACY POLICY FROM TIME TO TIME AS WE DEEM FIT, WITHOUT ANY PRIOR INTIMATION TO YOU. YOUR CONTINUED USE OF THE WEBSITE SIGNIFIES YOUR ACCEPTANCE OF ANY AMENDMENT TO THESE TERMS. YOU ARE THEREFORE ADVISED TO READ THE PRIVACY POLICY ON A REGULAR BASIS. IN CASE YOU DISAGREE WITH ANY OF THE TERMS AND PRIVACY POLICIES OR ANY AMENDMENTS THEREAFTER, YOU MAY TERMINATE YOUR USE OF THIS WEBSITE IMMEDIATELY. WE FOLLOW GENERALLY ACCEPTED STANDARDS TO PROTECT THE PERSONAL INFORMATION SUBMITTED TO US, INCLUDING THE USE OF SERVICES FROM THIRD-PARTY SERVICE PROVIDERS. THEREFORE, WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE ABSOLUTE SECURITY AND THEREBY USAGE IN A MANNER THAT IS INCONSISTENT WITH THIS PRIVACY POLICY. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR THE DISCLOSURE OF YOUR INFORMATION DUE TO ERRORS IN TRANSMISSION, UNAUTHORIZED THIRD-PARTY ACCESS, OR OTHER CAUSES BEYOND OUR CONTROL. THE ONUS OF PROTECTING THE CLASSIFIED/ PERSONAL INFORMATION DETAILS OF EVERY USER SOLELY DEPENDS ON THEM AND WE SHALL TAKE NO LIABILITY IN CASE OF ANY BREACH THEREUPON. WE RECOMMEND YOU PROTECT YOUR PERSONAL INFORMATION BY NEVER PROVIDING YOUR CREDIT CARD, DEBIT, OR ANY OTHER BANK ACCOUNT DETAILS TO ANYONE. SNITCH PROVIDES MAXIMUM CARE AS POSSIBLE TO ENSURE THAT ALL OR ANY DATA / INFORMATION IN RESPECT OF THE ELECTRONIC TRANSFER OF MONEY REMAINS SECURE. FOR COMPLETING ONLINE TRANSACTIONS INVOLVING PAYMENTS A USER IS DIRECTED TO A SECURED PAYMENT GATEWAY, SNITCH/SNITCH APPARELS PVT. LTD. DO NOT STORE OR KEEP FINANCIAL DATA SUCH AS CREDIT CARD NUMBERS/PASSWORDS/PINS ETC OR ANY “PERSONAL ACCOUNT-RELATED INFORMATION” FOR ITS OWN USE. SINCE THE TRANSACTION HAPPENS ON A THIRD-PARTY NETWORK NOT CONTROLLED BY SNITCH/ SNITCH APPARELS PVT. LTD., ONCE AN ONLINE TRANSACTION HAS BEEN COMPLETED, THE PERSONAL ACCOUNT-RELATED INFORMATION IS NOT ACCESSIBLE TO ANYONE AT SNITCH/SNITCH APPARELS PVT. LTD., AT THE PAYMENT GATEWAY, AND THIS ENSURES MAXIMUM SECURITY. SNITCH/SNITCH APPARELS PVT. LTD. SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE SUSTAINED BY REASON OF ANY DISCLOSURE (INADVERTENT OR OTHERWISE) OF ANY INFORMATION CONCERNING THE USER’S ACCOUNT AND/ OR INFORMATION RELATING TO OR REGARDING ONLINE TRANSACTIONS USING CREDIT CARDS / DEBIT CARDS AND/ OR THEIR VERIFICATION PROCESS AND PARTICULARS NOR FOR ANY ERROR, OMISSION OR INACCURACY WITH RESPECT TO ANY INFORMATION SO DISCLOSED AND USED WHETHER OR NOT IN PURSUANCE OF A LEGAL PROCESS OR OTHERWISE. YOU PLAY AN IMPORTANT ROLE IN KEEPING YOUR PERSONAL INFORMATION SECURE. YOU SHOULD NOT SHARE THE USERNAME, PASSWORD, OR OTHER SECURITY INFORMATION OF YOUR SNITCH ACCOUNT WITH ANYONE. IF WE RECEIVE INSTRUCTIONS USING YOUR USERNAME AND PASSWORD, WE WILL CONSIDER THAT YOU HAVE AUTHORIZED THE INSTRUCTIONS.
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